No — our online store is open to everyone, whether you’re a current patient or new customer. 

Yes, our products are dermatologist-approved and chosen for their safety and effectiveness on all skin types, including sensitive skin.

Each product has a detailed description and usage guide. You can also consult our dermatology team at the clinic for personalised advice.

Yes, if the item is defective or you received the wrong item. See our Return Policy for more details.

Orders are processed within 1–2 business days and delivered within 2–4 working days locally.

Not at the moment. We currently ship within Singapore only.

Yes — choose “Clinic Pickup” at checkout. You’ll be notified when your order is ready for collection.

Absolutely. We source directly from trusted brands and verified distributors.